Demonstrating the impact of a policy to support SMEs in designing more competitive products and services
This blog examines the 200SMEchallenge project, which involved carrying out a UX Challenge and using a randomised controlled trial to evaluate its effects on SMEs’ readiness to implement user-centred design methods. This project was one of 13 funded by the European Commission under the Horizon 2020 programme, INNOSUP-06-2018.