Working paper

The Incentive Effect of IT: Randomized Evidence from Credit Committees

This experiment provides direct evidence on how information technologies can lead to the decentralisation of decision-making processes within organisations, and how IT solutions may represent an effective and low-cost alternative to steepening or increasing monetary incentives. Providing credit scores increased the effort committees put into solving more difficult problems, increased committees' overall output, and reduced the need for higher-level manager involvement in the decision-making process.

Managerial Capital And Business Transformation In An Emerging Market: The Impact Of Marketing Versus Finance Skills Training For Entrepreneurs

A programme offering marketing and sales training, and finance and accounting training in Cape Town, South Africa, was found to significantly improve firm survival as compared with the control group.

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