Working paper

Modernizing Retailers in an Emerging Market: Investigating Externally-focused and Internally-focused Approaches

This paper studies the impact of business modernization on the sales performance of traditional retailers. We define modernization as adopting tangible structures and business practices of organized retail chains (for example, exterior signage with store name and logo, or a database to record product-level information). To address our research question, we implement a randomized field experiment in Mexico City with 1148 traditional retail firms.

The Education-Innovation Gap

This paper studies the dissemination of frontier knowledge through higher education. Applying natural language processing (NLP) techniques to the text of 1.7M university course syllabi and 20M academic articles, we construct the “education-innovation gap,” a measure of a syllabus’s distance from frontier knowledge. Using this measure, we document four new facts. First, courses differ greatly in their education-innovation gap, even after controlling for field, course-level, and time. Second, instructors play an important role in shaping course content.

Local Infrastructure and the Development of the Private Sector: Evidence from a Randomized Trial

We study how local public infrastructure investment affects neighborhood economies. By tracking the impacts of US$68 million of randomized investments in Mexican municipalities, we document how government investment leads to sustained increases in the size and profitability of treated private-sector companies. Initially, wages rise to compensate for higher costs of living, inefficient firms die, and more efficient firms grow faster. Over the subsequent decade treated firms increase their capital stocks and revenues, suggesting durable improvements in the structure of the local economy.

Enhancing SMEs’ Digital Innovation Capabilities: Experimental Evidence from a User Experience Design Challenge

Innovating product design is crucial for firms operating in the digital sector as it is closely linked with innovation capability and, therefore, with firm performance and productivity. In this paper, we run a randomized controlled trial to assess if participating in an open innovation initiative increases SMEs’ capability to design more competitive digital products. More specifically, the intervention aimed at increasing firms’ knowledge of the Design Sprint and their readiness to implement user-centered design techniques.

The Uneven Impact of Generative AI on Entrepreneurial Performance

There is a growing belief that scalable and low-cost AI assistance can improve firm decision-making and economic performance. However, running a business involves a myriad of open-ended problems, making it hard to generalize from recent studies showing that generative AI improves performance on well-definedwriting tasks. In our field experiment with 640 Kenyan entrepreneurs, we assessed the impact of AI-generated advice on small business revenues and profits.

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine the performance implications of AI on realistic, complex, and knowledge-intensive tasks. The pre-registered experiment involved 758 consultants comprising about 7% of the individual contributor-level consultants at the company.

Can Innovation Be Taught In Schools? Experimental Evidence From India

Innovation plays a pivotal role in fostering economic growth, yet there is a limited understanding of whether it can be taught. I conduct a randomized evaluation of an education program implemented by a state government and a nonprofit organization, providing an opportunity to 6,224 8th-grade students from disadvantaged backgrounds to develop frugal innovations for global and local problems. To assess students’ innovative ability, I created a novel scale with inputs from experienced inventors and used a lab-in-the-field game from experimental economics.

Digital consultation of firms and perception of government's regulatory legitimacy: Piloting an experiment in regulation design in Thailand

While evidence indicates that the notice and comment (N&C) process improves regulatory compliance by increasing trust in government, there is reason to doubt this mechanism’s viability in the digital realm. The lack of direct human interactions online can lead participating firms to feel unheard and unengaged. As a result, online N&C efforts can actually undermine firms’ views of the government’s regulatory authority and hamper efforts towards compliance.

Labor reallocation between small firms: experimental evidence on information constraints

We document interest in labor reallocation among small firm owners in Ghana; 60% and 41%, respectively, self-report willingness to hire or work for the average local firm owner. Firm owners also exhibit high willingness-to-pay for information on a random subset of hiring firms and jobseeking firm owners, during a Becker-Degroot-Marschak exercise. Conditionally random variation in access to this information generates immediate labor adjustments within and between firms, though rarely of firm owners themselves, and impacts firm closure 5-months post-intervention.

Can Financial Incentives to Firms Improve Apprentice Training? Experimental Evidence from Ghana

We use a field experiment to test whether financial incentives can improve the quality of apprenticeship training. Trainers (firm owners) in the treatment group participated in a tournament incentive scheme where they received a payment based on their apprentices’ rank-order performance on a skills assessment. Trainers in the control group received a fixed payment based on their apprentices’ participation in the assessment. Performance on the assessment was higher in the treatment group.

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