How to test innovation in the real world: insights from IGL2019
The emergence of new technological capabilities, whether in the form of Artificial Intelligence enabled autonomous vehicles or new ways of delivering services, offer important benefits for the economy and society. But their novelty can pose a problem. How will these innovations function in the real world? How can we employ these new ideas to maximize the benefits and mitigate potential harms? What other structures, physical, organisational or social, will we need to put in place for them to work?