We evaluate the impact of a training program aimed at improving the relational atmosphere in the workplace. The program encourages prosocial behavior and the use of professional language, focusing primarily on leaders’ behavior and leader-subordinate interactions. We implement this program using a clustered randomized design involving over 3,000 headquarters employees of 20 large corporations in Turkey. We evaluate the program with respect to employee separation, pro- and antisocial behavior, the prevalence of support networks, and perceived workplace climate.
IGL Trials Database
IGL curates a database with randomised controlled trials in the field of innovation, entrepreneurship and growth. Browse our list of topics, see it as a map, or use the search function below.
This study examines the influence of information constraints on firms’ efficiency in using digital technologies, focusing on business websites. Through two natural field experiments in the UK, we provide firms with benchmarked performance information on their websites. The experimental designs enable us to assess the salience of the information provided and heterogeneity linked to prior experience and catch-up potential.
First, we will recruit people to provide advice on whether to invest in actual start-up firms and to provide a justification for their decision. We create pairs of advisors that provide the same recommendation but differ by race and gender. Next, we recruit participants for the role of investors. Each participant is endowed with one dollar for each of the four investment rounds. The adviser provides her/his assessment and investment recommendation. The investor then decides how much to invest, and the outcome is revealed.
Drawing the attention of innovators to climate change is important for green innovation. We report an email field experiment with MIT using messages about the impact of climate change to invite innovators (SBIR grantees) to apply to a technology competition. We vary our messages on the time frame and scale of the human cost of climate change across scientifically valid scenarios. Innovator attention (clicks) is sensitive to climate change messaging. These changes in clicks also predict higher application rates.
We document interest in labor reallocation among small firm owners in Ghana; 60% and 41%, respectively, self-report willingness to hire or work for the average local firm owner. Firm owners also exhibit high willingness-to-pay for information on a random subset of hiring firms and jobseeking firm owners, during a Becker-Degroot-Marschak exercise. Conditionally random variation in access to this information generates immediate labor adjustments within and between firms, though rarely of firm owners themselves, and impacts firm closure 5-months post-intervention.
Can a set of low-cost behavioural nudges encourage more small businesses to adopt productivity-raising digital technologies? This randomised controlled trial sought to test whether businesses could be nudged into using a cloud-based system to improve the efficiency of invoice processing. All participants in the trial were offered access to the system free of charge for a 12-month period, with a treatment group receiving weekly email reminders to make use of the system.
Effective managers play a vital role in successful teams by creating a positive and productive team environment, assigning tasks, setting clear goals and expectations, and facilitating communication and collaboration among team members. In this paper, we employ a distinctive experimental design to identify the marginal advantage of effective managers, and the specific attributes that yield the greatest benefits to team performance.
We study the allocation and productivity consequences of training production line supervisors in soft skills via a randomized controlled trial. Consistent with standard practice for training investments within firms, we asked middle managers – who sit above supervisors in the hierarchy – to nominate members of their supervisory team for training. Program access was randomized within these recommendation rankings. Highly recommended supervisors experienced no productivity gains; in contrast, less recommended supervisors’ productivity increased 12% relative to controls.
While evidence indicates that the notice and comment (N&C) process improves regulatory compliance by increasing trust in government, there is reason to doubt this mechanism’s viability in the digital realm. The lack of direct human interactions online can lead participating firms to feel unheard and unengaged. As a result, online N&C efforts can actually undermine firms’ views of the government’s regulatory authority and hamper efforts towards compliance.
An online experiment investigated how behavioural techniques could be used to increase the likelihood of companies with 2 to 10 employees applying for assistance under the Subsidy scheme Improving Sustainability of SMEs (SVM ). The results show that an updated version of the website helps to clarify the subsidy. This effect is not reflected in the likelihood of these micro-SMEs actually applying for the subsidy.
This experiment is listed in the BINN report "A wealth of behavioural insights - 2023 edition". Further information on the trial and authors may be available elsewhere.
Although entrepreneurship training programs are designed to help necessity entrepreneurs acquire skills and capabilities to take entrepreneurial action, participants in these programs often fail to do so. In partnership with a local government agency, we conducted a randomized field experiment involving 165 entrepreneurs in rural Tanzania where in addition to providing technical-skills training, approximately half of the participants also received “growth mindset” psychological training.
Gender differences in research funding exist, but bias evidence is elusive and findings are contradictory. Bias has multiple dimensions, but in evaluation processes, bias would be the outcome of the reviewers’ assessment. Evidence in observational approaches is often based either on outcome distributions or on modeling bias as the residual. Causal claims are usually mixed with simple statistical associations.
SMS-based business trainings are becoming a popular tool to remotely support microentrepreneurs in low-income settings due to their scalability and low costs. However, little evidence exists on the effectiveness of such trainings to improve business outcomes. In this study, I evaluate a field experiment in which access to an SMS-based training was randomized across 4,700 micro-entrepreneurs in Kenya. After three months, I find positive effects on knowledge and adoption of best practices.
This experiment involved making the information on the WBSO website clearer and more personally relevant to entrepreneurs. The visibility of the call-to-action was also enhanced. The study showed that entrepreneurs were prompted to spend more time exploring the possibilities offered by the Research and Development (Promotion) Act (WBSO) and that they read the information more carefully.
This experiment is listed in the BINN report "A wealth of behavioural insights - 2023 edition". Further information on the trial and authors may be available elsewhere.
The persistently high employment share of the informal sector makes entrepreneurship a necessity for youth in many developing countries. We exploit exogenous variation in the implementation of Rwanda's entrepreneurship education reform in secondary schools to evaluate its effect on student economic outcomes up to three years after graduation. Using a randomized controlled trial, we evaluated a three-year intensive training for entrepreneurship teachers, finding pedagogical changes as intended and increased entrepreneurial activity among students.
Can artificial intelligence (AI) assist human employees in increasing employee creativity? Drawing on research on AI-human collaboration, job design, and employee creativity, we examine AI assistance in the form of a sequential division of labor within organizations: in a task, AI handles the initial portion which is well-codified and repetitive, and employees focus on the subsequent portion involving higher-level problem-solving. First, we provide causal evidence from a field experiment conducted at a telemarketing company.
Many school systems across the globe turned to online education during the COVID-19 pandemic. This context differs significantly from the prepandemic situation in which massive open online courses attracted large numbers of voluntary learners who struggled with completion. Students who are provided online courses by their high schools also have their behavior determined by actions of their teachers and school system.
Structured management practices are robustly correlated with superior performance, but while some firms change practices quickly, wide dispersion of management quality persists. Uniquely, combining evidence from two novel business surveys and a failed management mentoring field experiment, we observe firms’ intentions to improve their management practices and firms’ subjective barriers to improving their management practices. We find clear evidence of positive selection into a free management mentoring scheme: the worst managed firms were the least likely to seek help.
Small and Medium-sized Enterprises are particularly vulnerable to cyberattacks. A large-scale field experiment amongst SME employees showed that a phishing test is effective in the short term, but not in the medium or long term.
This experiment is listed in the BINN report "A wealth of behavioural insights - 2023 edition". Further information on the trial and authors may be available elsewhere.
Agricultural extension programs often train a few farmers and count on diffusion through social networks for the innovation to spread. However, if markets are imperfectly integrated, this may also inflict negative externalities. In a two-step experiment of an agronomy training program among Rwandan coffee farmers, we first randomize the concentration of trainees at the village level and then randomly select within each village. Knowledge increased, and yields were 6.7% higher for trained farmers.
India is host to 63 million Micro, Small and Medium scale Enterprises (MSMEs), contributing to a large share of employment, industrial output as well as high volume of emissions per unit of output. Therefore, adoption of energy efficient (EE) technologies by MSMEs is crucial in improving not only their competitiveness through cost reduction but also worker wellbeing and productivity through improvements in the work environment. Enterprise owners most often do not internalize the benefits of the latter; like productivity gains due to reduction in exposure of workers to heat, pollution etc.
Innovation plays a pivotal role in fostering economic growth, yet there is a limited understanding of whether it can be taught. I conduct a randomized evaluation of an education program implemented by a state government and a nonprofit organization, providing an opportunity to 6,224 8th-grade students from disadvantaged backgrounds to develop frugal innovations for global and local problems. To assess students’ innovative ability, I created a novel scale with inputs from experienced inventors and used a lab-in-the-field game from experimental economics.
The Ministry of Justice and Security developed a behavioural intervention aimed at inspiring individuals to adopt safe cyber practices: 'Valse email? Meld het via de meldknop' (Fake email? Report it using the report button). Thanks to this behavioural intervention, employees are ten times more likely to report suspicious emails internally. Moreover, click rates on links in suspicious emails have significantly decreased.
Expanding professional networks for growth-oriented female entrepreneurs improved business outcomes such as innovation, business practices, and profits.
Early-stage researchers (ESRs - PhDs and Post-docs) are repeatedly touted as an untapped source of high-potential entrepreneurship. However, most entrepreneurship initiatives have either focused on undergraduate students or on consolidated scientists (PIs and professors). We argue that attempts to translate these initiatives to engage early-stage researchers (ESRs) are missing the positive impact of entrepreneurship beyond the direct commercialization of scientific outputs.
We use a field experiment to test whether financial incentives can improve the quality of apprenticeship training. Trainers (firm owners) in the treatment group participated in a tournament incentive scheme where they received a payment based on their apprentices’ rank-order performance on a skills assessment. Trainers in the control group received a fixed payment based on their apprentices’ participation in the assessment. Performance on the assessment was higher in the treatment group.
The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine the performance implications of AI on realistic, complex, and knowledge-intensive tasks. The pre-registered experiment involved 758 consultants comprising about 7% of the individual contributor-level consultants at the company.
This study is focused on the relationship between borrowing constraints, access to cutting-edge technology and information about cutting-edge technology on the performance of U.S. online businesses. With the help of two large U.S. technology companies we will be able to randomize access to loans and free cloud computing credits (as well as information about the potential use of technology) to otherwise identical (generally small, but fast growing) firms, to see if they will have a causal impact on firm development.
We conducted two randomized controlled trials (RCTs) to evaluate the impact of government-guaranteed loans offered by the Chilean and Colombian governments. The public funds of these programs greatly expanded following the start of the Covid-19 pandemic and offered loans to Micro, Small and Medium Enterprises to mitigate the negative impact of the shock. Through a collaboration with private banks, we launched two experiments which offered loans to a sub-set of the 10,072 Chilean and 3,079 Colombian small businesses that took part in our experiments.
We report the results of a field experiment that randomly placed unemployed young people as apprentices with small firms in Ghana and included no cash subsidy to firms (or workers) beyond in-kind recruitment services. Treated firms experienced increases in firm size of approximately half a worker and firm profits of approximately 10 percent for each apprentice placement offered, documenting frictions to novice hiring.