As digital transformation for SMEs become more important than ever, we collaborated with the Inter-American Development Bank to support policymakers in Argentina, Jamaica and Uruguay to apply the experimental approach to their technology adoption programs.
What comes first to mind when we hear the words “technology adoption”? Answers tend to range widely, from a new machine, to a resistant seed variety, to an online payment method, but they rarely include organisational practices. However, besides using new inputs or processes for the production of goods and the delivery of services, we can also improve firm productivity by changing its “management technology”.
Technology adoption is deeply intertwined with growth and productivity: differences in the speed with which technologies diffuse can explain a large share of the differences in wealth between countries.
